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The ADHD Clinical Institute

Privacy Policy

ADHD Clinical Institute

Last updated: 26-08-2026

Effective date: 27-03-2026

1. Introduction

This Privacy Policy explains how ADHD Clinical Institute (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website www.adhdclinicalinstitute.co.uk.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

By using our website and services, you agree to the terms of this Privacy Policy.

  • ICO registration number: ZC111678

2. Information We Collect

We may collect personal data directly from you when you:

  • Complete contact or enquiry forms
  • Book onto a course
  • Register for services, such as our work experience programmes
  • Subscribe to newsletters or updates
  • Communicate with us by email or phone

The types of personal data we may collect include:

  • Full name
  • Email address
  • Phone number
  • Transaction data (e.g. purchases, services ordered)
  • Account data (e.g. username, login details)
  • Payment data (processed via third-party providers; we do not store full card details)
  • Any information you voluntarily provide in forms or messages
  • Information for the purposes of arranging your work experience with our external clinic e.g. Details from your CV, indemnity insurance etc

We may also collect limited technical data automatically, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookie and usage data

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries and communicate with you
  • To process bookings and manage client records
  • To send updates, information, or newsletters (with consent)
  • To improve our website and services
  • To meet legal, regulatory, or professional obligations
  • To process payments and transactions
  • To process your work experience application with our clinics

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use our site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

5. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Third-party service providers who support our website or systems
  • Payment processors (e.g Stripe.)
  • Legal or regulatory authorities when required by law
  • Email marketing and CRM platforms (e.g. Resend)
  • Analytics and performance monitoring tools
  • Finance partners e.g. MediCred
  • Work Experience Clinics

6. Data Security and Retention

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including professional, legal, and regulatory requirements.

7. Your Data Protection Rights

Under data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, where applicable
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

8. Children's Privacy

We do not knowingly collect personal data from children under the age of 16 without parental or guardian consent. If such data is identified, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website indicates acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

ADHD Clinical Institute

Email: support@adhdclinicalinstitute.co.uk

Address: 70 Grange Road East, Wirral, United Kingdom, CH41 5FE

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

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